Frequently Asked Questions

Yes! We are 100% Vegan and Cruelty Free. We are PETA approved Vegan and Cruelty Free too.

All our packaging is recyclable.

We use eco-fill to cushion your products when packed (this is the stuff that looks like cheesy puffs) it's made from potato starch and is biodegradable.

All our own labels are made from recycled materials and are biodegradable.

Inks are vegan and cruelty free.

Our solid products are wrapped in a clear compostable wrap made from corn starch.

Our branded friends are all ECO conscious too. Their packaging is recyclable.

Yes you can! We love to share this information on our social media platforms and through our newsletter. We are extremely passionate about environmental matters and are constantly striving to improve our ECO policies.

You can also click our Tree-nation button on the home page to discover this.

We want to do as much as we can for our beautiful planet.

Yes. There's no need to worry at all. All the shampoos (even the branded ones) are safe for coloured hair.

The shampoo bars are SLS free which means they won't strip your hair of it's colour.

For a sensitive scalp we advise you to use thePURE Wild Ona Shampoo Bar,TLC Shampoo Baror theTranquil Garden Shampoo Bar.If your scalp is sensitive and your hair is oily we advise you to use theBALANCE Wild Ona Shampoo Baror theRecharge Shampoo Bar.

Wild Ona Shampoo Bars are suitable for hard water areas.

Depending how frequently you wash your hair, each bar will last for 60 washes (roughly 3 months).

These bars replace up to 3 plastic bottles of liquid shampoo.

Shop All Hair Care.

At Ethical House, we always try our best to ensure our products are lovingly made to a high standard, if for any reason you’re not satisfied with your purchase(s) please see our returns policy.

Sadly we don't. However, we do offer wrapping options for you to wrap at home. You can add our handmadeHemp Rope Gift Basketor a scarf wrap to your order and ECO wrapping materials will be included.

If you experience any problems at all during the ordering process, please don't hesitate to email us at hello@ethical-house,co.uk.

This is not available for online purchases.

Absolutely. You can email us at hello@ethical-house.co.uk, make sure to quote your order number.

Please read our terms of service policy for more information.